Effective Date: 5.1.2026
Welcome to Hampton Revenue Systems. These Terms of Service explain the terms that apply when you use our website, submit an inquiry, schedule a consultation, purchase a service, or work with Hampton Revenue Systems.
By using this website or engaging our services, you agree to these Terms of Service.
1. About Hampton Revenue Systems
Hampton Revenue Systems helps service-based businesses improve customer communication, respond to missed opportunities, follow up with leads, organize appointment requests, and create simple systems to support customer response and revenue recovery.
Our services may include missed-call response workflows, lead follow-up systems, appointment intake support, customer reminder workflows, and related business communication support.
2. Use of Our Website
You may use this website to learn about our services, submit an inquiry, request information, or contact Hampton Revenue Systems.
You agree not to use this website for unlawful purposes, to submit false or misleading information, or to interfere with the operation or security of the website.
3. Service Inquiries and Consultations
Submitting a form, sending an email, calling us, or requesting a consultation does not create a client relationship until Hampton Revenue Systems confirms the service arrangement and any required payment or agreement is completed.
We reserve the right to decline service if we determine that a request is not a good fit, is outside our scope, or cannot be supported with the tools or systems available.
4. Services and Packages
Hampton Revenue Systems may offer monthly service packages, setup services, consulting services, or customized support.
Service details, pricing, and included features may vary depending on the package selected and the needs of the client. Any package descriptions on this website are general summaries and may be updated over time.
Before services begin, we may need to confirm your business needs, current phone system, website setup, scheduling process, customer communication tools, and any third-party platforms involved.
5. Payments and Billing
If you purchase a service package or agree to ongoing services, payment terms will be provided during checkout, invoicing, or onboarding.
Monthly services are billed according to the selected package or agreed payment schedule. Failure to make payment may result in a pause or cancellation of services.
Unless otherwise stated in writing, payments already made are non-refundable for work already performed, setup completed, or active service periods already started.
6. Cancellations
Clients may cancel ongoing monthly services by providing written notice to Hampton Revenue Systems.
Cancellation terms may vary depending on the package or agreement. If no separate agreement applies, cancellation will take effect at the end of the current billing period.
Hampton Revenue Systems may also suspend or cancel services if a client fails to make payment, misuses the service, provides inaccurate information, or requests work outside the agreed scope.
7. Client Responsibilities
To provide services effectively, Hampton Revenue Systems may rely on information, access, materials, and approvals provided by the client.
Clients are responsible for providing accurate business information, maintaining access to their own accounts and systems, reviewing workflows or messages before use, and complying with applicable laws related to customer communication, privacy, marketing, and consent.
Clients are also responsible for making sure they have permission to contact their own customers, leads, or prospects by phone, email, text message, or other communication channels.
8. SMS, Email, and Customer Communication
Hampton Revenue Systems may help clients create systems that involve SMS, email, phone, or other customer communication workflows.
Clients are responsible for ensuring that their customers have provided appropriate consent to receive communications. Message and data rates may apply for SMS messages. Customers should be given a way to opt out of SMS communications, such as replying STOP.
Hampton Revenue Systems does not guarantee approval from third-party messaging, phone, email, payment, or software providers.
9. Third-Party Tools and Platforms
Our services may involve third-party tools such as website platforms, phone providers, scheduling tools, payment processors, messaging providers, automation tools, or customer relationship management systems.
Hampton Revenue Systems is not responsible for outages, errors, policy changes, verification delays, account restrictions, billing issues, or service interruptions caused by third-party platforms.
Clients may be required to create or maintain their own accounts with third-party providers.
10. No Guaranteed Results
Hampton Revenue Systems works to help businesses improve communication, follow-up, and customer response processes. However, we do not guarantee specific revenue, sales, customer acquisition, appointment volume, conversion rates, or business outcomes.
Results may vary based on factors outside our control, including customer demand, response time, pricing, staffing, market conditions, business operations, and client follow-through.
11. Intellectual Property
The content on this website, including text, graphics, branding, images, layouts, and service descriptions, belongs to Hampton Revenue Systems unless otherwise stated.
You may not copy, reproduce, sell, or reuse our website content, branding, or materials without written permission.
Any custom workflows, documents, templates, or materials created specifically for a client may be used by that client for their business, unless otherwise agreed in writing.
12. Confidentiality
During our work, clients may share business information, customer communication processes, service details, pricing, or other operational information.
Hampton Revenue Systems will make reasonable efforts to keep client information confidential and use it only to provide services, support workflows, or communicate with the client.
13. Limitation of Liability
To the fullest extent permitted by law, Hampton Revenue Systems is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost business opportunities, data loss, or service interruptions.
Our total liability for any claim related to our services is limited to the amount paid by the client to Hampton Revenue Systems for the service giving rise to the claim.
14. Website Availability
We make reasonable efforts to keep this website available and accurate, but we do not guarantee that the website will always be available, error-free, or up to date.
We may update, change, or remove website content at any time.
15. Changes to These Terms
Hampton Revenue Systems may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the website or services after changes are posted means you accept the updated Terms.
16. Contact Us
If you have questions about these Terms of Service, please contact us:
Hampton Revenue Systems
1763 Columbia Rd NW Ste 175 #705700
Washington, DC 20009-2891
Email: info@hamptonrevenuesystems.com
Phone: (202) 539-7288